Our operational architecture is designed to deliver services into the client environment in an entirely seamless way. Client users are afforded direct access to all operational systems required to perform their functions which results in complete transparency. Each client has a dedicated client relationship manager who forms the interface between the client and Maitland. Service delivery is monitored and managed.

Maitland adheres to international best practice and embraces recognized standards such as Statement on Auditing Standards (SAS) No.70. each client relationship is governed by a comprehensive service level agreement.